Delivery & Returns Information

Ultimate Floor Care provides free shipping on all orders over £300 + VAT in the UK mainland.

Orders £0 - £50  £7.50 Shipping
Orders £50.01 - £300 £12.50 Shipping
Orders over £300  Free Shipping


Orders placed up to 4pm Monday to Thursday will be shipped for next day delivery. 

Orders placed at any time on a Friday will be delivered the following Monday to commercial addresses but may be delivered on Saturday to residential addresses.

Next day delivery means any time between 8am and 6pm the next working day

Timed deliveries, Saturday deliveries and same day deliveries are available on request, please contact us at

Ourselves and our courier partners do everything we can to get your orders to you the following working day and in good condition but sometimes things do go wrong. If you do not receive your order within 2 working days or your order is anyway damaged please notify us on the number below as soon as possible and we will chase up your shipment or send out a replacement. A photograph may be required by the courier as proof of damage in transit.

For all inquiries relating to delivery please contact - 01223 625845


Thank you for shopping with we only choose the very best products to sell and we hope you are happy with them.

If you do choose to return any item ordered the return carriage is at your own expense and goods must be returned within 14 days of purchase in merchantable condition, unopened and unused. 

Your refund will be made back to the credit or debit card you used for the purchase as soon as is  possible but may take some time to show up on your statement. 

A 10% handling charge will apply to cover  the original processing of your order plus unpacking, restocking and adding to online inventory on return.